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Delivery & Returns
Once we have received payment confirmation for your order, we will endeavor to dispatch all orders the same working day if ordered before 1.30 pm (working days are Mon-Fri excluding bank holidays).
Orders placed after 2.30pm will be processed and dispatched the next working day.
Standard delivery is by Royal Mail which will generally be delivered within 2 days, we allow 5 working days to be in the safe side.
Orders of £40 an over will be delivered Free of Charge and delivered by Royal Mail 1st Class, which is generally delivered the next day but can take up to 3 working days.
For all overseas orders outside of the UK, the customer is responsible for making sure that their order has all the relevant paperwork to make the order compliant with customs or import laws, and for any customs or import costs incurred.
Returns Customer Returns Here at BecalmCBD we hope that you will be delighted with your purchase, but we understand that sometimes there could be a reason that you would like to return an item to us. We always aim to make this process as simple as possible.
We allow 14 Days Returns Policy For Peace Of Mind to our customers. Our returns policy is valid for 14 days from the receipt of an item. You therefore have 14 days from the day you receive your item from BecalmCBD to inform our Customer Support Team that you wish to return the item if it is unsuitable.
Before returning any item it is important that you please contact us by email at firstname.lastname@example.org
We will then give you an authorisation number along with details of our process, and where to return your item.
This returns number allows us process your return as quickly as possible. Items returned without a returns number may take longer to process.